Unwanted commercial messages and calls, commonly known as spam or UCC, can be an irritating and intrusive ordeal for mobile phone users in India.
Thankfully, there are various efficient ways and tools at your disposal to register complaints and combat this unwelcome communication.
Here are the different avenues for reporting and dealing with UCC, such as the TRAI DND App, short code messaging, direct calls, and the official web portal.
TRAI DND App
The TRAI DND App is a user-friendly mobile app that enables users to efficiently report and tackle UCC and spam calls.
When you download the app from the designated app store, you unlock a variety of features that aid in reporting unwanted communication.
Short Code Messaging
To report undesirable communication, simply compose a message containing the pertinent details of the unsolicited content and send it to the designated short code 1909.
Remember to include vital information like the phone number, content, date, and time. This approach is fast and convenient, enabling you to effortlessly register your complaint.
Another simple method is to dial the number 1909, which directly connects you to the relevant authority in charge of addressing UCC and spam incidents.
Just follow the voice prompts during the call to register your complaint or report any unsolicited communication you've come across.
Official Web Portal
The designated official web portal for reporting UCC or spam offers a comprehensive platform to tackle these problems.
Simply visit the portal and authenticate yourself with a One Time Password (OTP).
Once authenticated, provide the necessary information, such as the mode of communication, sender details, message or call timestamp, category of commercial communication, and a description of the content.
By submitting your complaint through the web portal, you ensure that it promptly reaches the relevant authorities.
Steps to Register Complaints or Report UCC
- Note down the details of unsolicited calls or messages for accurate reporting, including phone number, content, date, and time.
- Choose the most suitable reporting method from the available options: TRAI DND App, short code messaging, direct calls, or the official web portal.
- Regardless of the chosen method, provide specific details about the unsolicited communication, such as the mode of communication, sender details, date and time, category of commercial communication, and a brief description.
- Accurately provide all the necessary information to support an effective investigation.