Tag: Passengers Grievance Redressal

New Delhi/Bhubaneswar: In line with digital initiatives of Prime Minister Narendra Modi, the Indian Railways has for the first time completely digitized the Complaint management system. Minister of Railways & Coal Piyush Goyal, today launched a new App “Rail Madad” – An App to expedite and streamline passenger grievance redressal. RPGRAMS (Railway Passenger Grievance Redressal […]