IndiGo offloads passenger for complaining about mosquitoes, probe ordered
New Delhi: The Union government on Tuesday ordered a probe into an incident of deplaning of a passenger by IndiGo airline, over his alleged complaint of mosquitoes in the aircraft.
The probe was ordered by Minister of Civil Aviation and Commerce and Industry Suresh Prabhu on Tuesday.
“I have ordered an enquiry into the incident of off-loading passenger Dr Saurabh Rai by Indigo at Lucknow Airport,” Prabhu tweeted.
The passenger Saurabh Rai told media he was forcibly removed from the aircraft by security staff of Indigo after he complained about the mosquitoes in the flight from Lucknow to Delhi.
Indigo, however, said in a statement that the passenger had misbehaved with the crew members and threatened to damage the aircraft. “We have zero tolerance for such behaviour,” the airline said.