Soumya Prakash Pradhan

Many Indian users are now using mobile payment via UPI for online transactions. It is a convenient option, eliminating the need to carry wallets or cash.

However, human error can lead to wrong UPI payments, which can be difficult to reverse.

If you send money to the wrong number, there's a high chance you won't get it back easily. The only way to reverse such a transaction is if the receiver or the bank cooperates.

The National Payments Corporation of India (NPCI) recently shared concerns about payment reversals, emphasising the need for caution.

They stated that wrong transactions are irreversible and advised users to double-check beneficiary details before proceeding.

However, if you transfer money to the wrong UPI ID, there are steps you can take to recover it.

One user shared their experience on X platform, explaining that they filed a complaint with NPCI. 

After 12 or 13 days, the police obtained the mobile number registered with the UPI ID, and the bank blocked the associated bank account.

Finally, after 7 days, the user got their money back. This process took a total of 20 days.

If your payment is within 4 hours, you have a better chance of reversing it.

Apart from filing a complaint with NPCI, you can also try contacting the receiver, customer support, or approach the Banking Ombudsman to retrieve the money.

How to Recover Money

In the NPCI, you need to visit the 'UPI Dispute Redressal Mechanism' section.

Here, you have to fill out a form and submit it. 

They will ask for transaction details in the form. 

Submitting this form provides a chance to get the money back.

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