Soumya Prakash Pradhan

OpenAI's artificial intelligence-powered chatbot, ChatGPT, was reactivated in Italy after the country's data protection authority, Garante, temporarily banned the application and launched an investigation into its suspected breach of privacy rules.
The company took ChatGPT offline last month to address Garante's concerns, and on Friday, it announced that it had taken steps to comply with the regulator's demands.

Here are the measures taken by OpenAI to address Garante's concerns and discuss the broader regulatory implications of this case.

Addressing Garante's concerns:

Garante had accused OpenAI of collecting and storing personal data without a legal basis in order to "train" ChatGPT.

The regulator also criticized OpenAI for failing to verify the ages of users who are required to be at least 13 years old.

In response to these concerns, OpenAI has announced that it will introduce a tool to verify users' ages in Italy during the sign-up process.

The company has also taken steps to provide greater transparency around its privacy policy and user content opt-out form.

Furthermore, OpenAI has established a new form for users in the European Union to exercise their right to object to the use of their personal data for the training of its models.

These measures have successfully enabled ChatGPT to resume operations in Italy.

Broader Regulatory implications:

Italy was the first Western European country to take action against ChatGPT, but its rapid development has attracted attention from lawmakers and regulators in several countries.

After Garante expressed interest in ChatGPT, a committee of European Union lawmakers came to an agreement on new regulations that would compel companies using generative AI tools, like ChatGPT, to reveal any copyrighted material employed in the creation of their systems.

Furthermore, the European Data Protection Board has set up a task force on the chatbot to examine its compliance with EU data protection laws.

"Guarantee" has also announced that it will continue its investigation into ChatGPT and collaborate with the special task force.