The customers of State Bank of India (SBI) had a harrowing time on Thursday when they found that an SBI ATM kiosk in Prashanti Vihar area in Bhubaneswar was dispensing one note less during each withdrawal.
As per reports, many customers received Rs 100 to Rs 200 less during their withdrawal from the SBI ATM which prompted them to allege a scam being run by the authorities concerned.
"People are so busy in their works that they would hardly consider going to the bank and lodging a complaint for Rs 100 or Rs 200. It might be a big scam by the ATM and the bank staff," said a customer.
"I received Rs 100 less when I withdrew Rs 3000. I was not aware of the glitch in transactions. Many people faced the same problem," said another customer.
Another person who fell victim to the ATM glitch termed the incident as harassment of people by the bank authorities while claiming that the issue erupted on Wednesday evening.
After OTV reported the news, the bank authorities took immediate steps by shutting down the ATM kiosk. Responding to the allegations, the bank authorities said that people need not worry as they can register complaints about the same and get their money back.