Employee Provident Fund (EPF) is one of the mode of savings for many salaried employees. The EPF scheme allows employees to save for retirement. As per the rules, an employee and his/her employer make equal contribution of 12% towards the EPF account. During the retirement, each employee gets the accrued PF amount along with the interest. However, an employee can withdraw the PF amount partially for specific purposes like marriage, construction of houses, education for children, medical emergencies or others.
After registering with the Universal Account Number (UAN) provided by the employer on the EPFO portal, an employer can withdraw the PF money by following some easy steps.
But employees mostly face problems while withdrawing PF money. In order to resolve such issues, there is an EPF grievance website where an employee can lodge the grievance while quoting the UAN.
Problems Employees Often Face
An employee can raise a complaint against his/her employer or concerned EPFO through the grievance website over a host of issues such as withdrawal of provident fund, pension settlement, 10C or EPS scheme certificate, Form 13 for transfer of PF accumulations, return of cheque or misplaced, issues related to provident fund balance and payment of insurance benefit.
How to File EPF Complaint Online?
An employee can visit the website of EPFi Grievance Management System (EPFiGMS) and enter the EPF details. Thereafter, the employee should select any of the categories from PF member, EPS Pensioner, Employer, others. After entering the 12-digit UAN number and PF number, all the details will get filled automatically.
The employee is required to fill up the personal details including name, address, phone number and email id. In the grievance category, an employee can fill up the nature and details of grievance. To establish his/her point, a complainant is also needed to upload documents in PDF format. A unique registration number will be generated after the complaint is lodged and the same should be kept for future reference.
(Visit this space again on June 10 to know the easy steps to withdraw your EPF money)