Bengaluru: Indicating formalisation of the food services industry was inevitable in India, Infosys co-founder Nandan Nilekani on Monday advised stakeholders to have a certification system for skills of their employees in the supply chain.
"I urge you to bring out a certification system to raise the skills of millions of people. This will help you build employment for the industry and go beyond 10 million in the near future," said Nilekani after releasing the fourth edition of the 'India Food Services' report 2019, compiled by the National Restaurant Association of India (NRAI) here.
Noting that multiple forces play a major part in the growth of the multi-crore industry, he said the Goods and Services Tax (GST), digital payments and food quality were the other major factors that would formalise the industry with an ecosystem of its own.
"They are frenemies. Though brick and mortar always thrive, the restaurants need to make sure they have a good supply chain to support the tight timelines the delivery boys have," Nilekani said.
NRAI President Rahul Singh said the Indian restaurant industry employed 73 lakh people in the last fiscal 2018-19.
"The organised food service sector, which is 35 per cent of the total market, contributed a whopping Rs 18,000 crore as taxes in the last fiscal, which is 12 per cent of the total organized market," said Singh.
According to the report, compiled once in 3 years, growing urbanisation, rising income levels and improved investment climate have made the food service sector grow at 11 per cent during the last 3 years and it is estimated to be at Rs 4,23,865 crore in 2018-19.
Growing at 9 per cent, the sector is projected to reach Rs 599,784 crore by 2022-23.
In terms of employment, the organised sector provided jobs to 37 lakh people, or 51 per cent of the total in 2018-19, the unorganised sector to another 36 lakh people (49 per cent) of the total workforce. This is estimated to grow 6 per cent to 92 lakh in 2022-23.
NRAI's Bengaluru chapter head chef Manu Chandra said the average spend per household per month on eating out has been estimated at Rs 3,586 in the tech hub, which was higher than the national average of Rs 2,500.