Kingfisher sends email apology to frequent flyers

Hyderabad: Flying into rough weather, Kingfisher Airlines has sent an email to its frequent flyer club members to explain the reasons for cancellation of numerous flights, asserting that the move was necessary to reconfigure its aircraft to focus on the full-service market. In the email sent to `King Club` members on Saturday, Kingfisher Airlines Vice-President […]

Hyderabad: Flying into rough weather, Kingfisher Airlines has sent an email to its frequent flyer club members to explain the reasons for cancellation of numerous flights, asserting that the move was necessary to reconfigure its aircraft to focus on the full-service market.

In the email sent to `King Club` members on Saturday, Kingfisher Airlines Vice-President (Guest Loyalty) Anshu Sarin noted: "We have decided to focus on the full-service market; to this end, Kingfisher Airlines has initiated reconfiguration of its aircraft. This exercise will require few of our aircraft to be out of service for the next few weeks."