Centre tightens rules to protect consumers from faulty gas meters

In a move aimed at enhancing consumer safety and fair trade, the Department of Consumer Affairs on Monday announced the framing of draft rules that will make it compulsory for all gas meters—used for domestic, commercial, and industrial purposes—to undergo testing, verification, and stamping before being deployed.

The Ministry of Consumer Affairs, Food and Public Distribution stated that these draft rules also propose periodic re-verification of gas meters to ensure they remain accurate during usage.

Formulated under the Legal Metrology (General) Rules, 2011, the draft rules are intended to strengthen transparency, accuracy, and reliability in gas measurements across the country.

Protecting Consumers Through Accurate Measurement

Verified and stamped meters will safeguard consumers from overcharging, under-measurement, or tampered devices, thereby reducing disputes and ensuring fair billing. The move is expected to lead to improved energy efficiency and lower maintenance costs by promoting the use of standardised, compliant equipment.

Structured Compliance for Industry Players

Besides consumer protection, the rules establish a structured compliance regime for gas meter manufacturers and gas distribution companies. These standards are aligned with the International Organization of Legal Metrology (OIML), reinforcing India’s global credibility and encouraging quality manufacturing practices.

Technical Oversight and Inclusive Consultation

A dedicated technical committee comprising experts from the Indian Institute of Legal Metrology (IILM), Regional Reference Standard Laboratories (RRSLs), industry, and Voluntary Consumer Organizations (VCOs) was tasked with drafting the rules. Simultaneously, the Bureau of Indian Standards (BIS) reviewed the draft for scientific and technical accuracy.

Stakeholder Feedback Shapes Final Draft

The draft was shared widely with key stakeholders such as CGD companies, manufacturers, testing labs, and state departments. Their feedback was analysed and incorporated, with multiple meetings and inter-departmental consultations ensuring a balanced and practical final version. A transitional period has been provided to help stakeholders comply without affecting gas supply or overburdening businesses.

(With IANS inputs)