CBSE announces psycho-social counseling services for Class 10 and 12 students from January 6

The Central Board of Secondary Education (CBSE) has announced the commencement of the first phase of its annual free Psycho-Social Counselling Services for students appearing in Classes 10 and 12 board examinations. According to an official statement, the services began on January 6, 2026, and continue until June 1, 2026, aiming to support the mental and emotional well-being of students ahead of the board exams scheduled to start from February 17, 2026.

The initiative is designed to help students manage examination-related stress, build emotional resilience, and approach their exams with confidence and clarity.

27x7 Helpline and Expert Support

A key feature of the programme is a 24x7 helpline (1800-118-004) that offers round-the-clock assistance in Hindi and English through an Interactive Voice Response System (IVRS). Students can access guidance on stress-free preparation, time and stress management techniques, answers to frequently asked questions, and essential CBSE-related information.

In addition, students and parents can directly interact with a panel of 73 trained professionals, including school principals, counsellors, special educators, and qualified psychologists from CBSE-affiliated schools. Of these, 61 counsellors are based in India, while 12 are located abroad in countries such as Nepal, Japan, Qatar, Oman, and the UAE, ensuring a diverse and wide-reaching support network.

Online Resources for Students and Parents

CBSE has also made available a range of curated resources on its website focusing on stress management, effective study strategies, and emotional well-being. These materials are designed to be concise, engaging, and easily accessible.

The Psycho-Social Counselling Services is an annual CBSE initiative. In 2025, its first phase was conducted from February 1 to April 4, benefiting students and parents during the examination period.