Bhubaneswar/New Delhi: The Indian Railway Catering and Tourism Corporation (IRCTC) has been making several updates over the last few months. Being the biggest and busiest sector in India and keeping in view the requirement of the passengers, the Indian Railways has introduced new rules for online booking of Tatkal tickets. Now, people can travel even to their destination during the peak rush periods.
The booking of Tatkal tickets needs to be done during a designated time slot on the day before the actual date of travel.
Here’s all you need to know about the new set of rules:
Booking for AC Tatkal tickets will begin at 10 am and non-AC ticket booking will begin at 11 am.
A passenger now can claim a full refund of fare and Tatkal charges if the train for which he/she has booked is more than three hours from the originating point and the route of train gets diverted and he/she does not want to travel on that route.
The passengers can even claim refund of fare for the Tatkal ticket if the train route is diverted and their boarding station or destination or both do not fall under the diverted route.
On Indian Railways, reserved accommodation including Tatkal accommodation can be booked through computerised Passenger Reservation System (PRS) on first come first served basis. During peak rush periods/days when demand outstrips the availability, reserved accommodation especially in higher classes and on popular routes gets exhausted within short duration of opening of reservation.
If a passenger is not offered accommodation in the same class he has booked for, then he/she can claim a full refund of fare. A full refund will be provided to a passenger if he/she has been accommodated in the lower class and he/she does not want to travel in the lower class.
However, if the passenger has no problem travelling in the lower class, he/she will be refunded only the difference of fare and Tatkal charges.
To avoid misuse of Tatkal Scheme, there are some inbuilt features in Tatkal scheme which includes provision of not granting refund on cancellation of confirmed Tatkal tickets except in case of certain special circumstances indicated in the scheme, not allowing any modification of Tatkal ticket, etc.
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There will be no refund on the cancellation of a confirmed Tatkal ticket unless a passenger cancels a waitlisted or RAC ticket at least 30 minutes before the scheduled departure. As per sources, a Tatkal ticket will be treated as confirmed if a confirmed reservation has been given to one RAC or a waitlisted ticket holder up to the final preparation of charts.