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Pradeep Singh

New Delhi: With the rise in criticisms for poor quality of services in trains, Indian Railways has come up with a new rule for the passengers travelling in air-conditioned coaches.

The face towels given to the passengers travelling in air-conditioned coaches will now be replaced with cheaper, smaller, disposable, takeaway napkins, according to an order issued by the Railway Board.

The railway is now focussing on making the travel experience better for the passengers, PTI reported. Months after ordering all the zones to give nylon blankets to those travelling in AC coaches, the Railway Board now wants cotton-rich, non-woven face towels for them.

While the cost of the face towels currently given to the passengers, including procurement cost and washing, comes to around Rs 3.53 per piece, the board, in a letter written to the general managers of all the railway zones on June 26, has said the new napkins are expected to cost less as those will be ordered in bulk and will be smaller in size.

Also Read: IRCTC says no to renew contract with catering firm for serving undercooked food

The cost of the bedroll is included in the ticket fare for those travelling in AC coaches.

"The new towels will be environment-friendly and made of cotton to absorb more water," PTI quoted a railway official as saying.

Moreover, two such napkins per bedroll will be provided during long journeys, if required.

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