The country’s largest lender, State Bank of India (SBI), has yet again come up with guidelines reiterating that the customers should never share their confidential information with anybody.
An official notification issued by the SBI stated, "Some fraudsters, imposing as SBI officials from ATM/Card services are making hoax calls to our customers and asking for their confidential information such as ATM Card no./ATM PIN/CVV no. This information is solely used to cheat the customers in the name of ATM card expiry renewal, data validation, job offers, prize, lottery winning and for other illicit purpose."
"We advise that SBI NEVER makes phone calls, sends e-mails/SMS asking customers to disclose their personal or security information such as username, password, one time SMS password, Card/PIN/CVV no." the notification added.
The lending major further stated, "Customers are advised in their own interest not to disclose any confidential information related to their Account no., ATM card, PIN, TPIN, CVV no. over phones/SMS/ e-mails, no matter how convincing / appealing such calls, mails are. These are attempt to fraudulently withdraw money from your accounts. Forward such instances to firstname.lastname@example.org."