New Delhi: Uber India on Monday said it has resumed normal ride services in 31 cities after the new Lockdown 4.0 guidelines came into practice with more relaxations.
The company said that riders will constantly be notified with further information and the status of specific cities through its app.
Among the cities when Uber has resumed operations are Gurugram, Amritsar, Chandigarh, Faridabad, Ghaziabad, Guwahati, Kochi, Udaipur, Vapi and Visakhapatnam.
"If you are in any of the following cities, open the Uber app to choose from available products in your area.," Uber said in a statement.
Not more than two riders would be allowed, besides the driver and no one should be seated right next to the driver.
Uber also announced a range of COVID-19 specific safety features and policies.
The announcements include an interactive Go Online Checklist for both riders and drivers, a mandatory mask policy for riders and drivers, pre-trip mask verification selfies for drivers, and updated post-trip feedback mechanism and cancellation policy.
"These new features and policies have been rolled out globally, and we will keep enhancing and revising them as needed to ensure a safer product experience for all," said Sachin Kansal, Global Senior Director of Product Management at Uber.
Uber Essential is currently available to riders in Bengaluru, Bhopal, Bhubaneswar, Hyderabad, Indore, Mumbai, and Nashik.
The MHA has allowed a number of relaxations across the country for various economic activities except in the Containment Zones.
The ministry has allowed the inter-state movement of passenger vehicles and buses, “with mutual consent of the state(s)/UTs) involved”.
It also allowed the intra-state movement of passenger vehicles and buses, as decided by states and UTs.
Meanwhile, ride-hailing service Ola on Monday said it has resumed normal ride operations in more than 160 cities with enhanced safety protocols applicable with every trip as per the state governments guidelines.
The company said that driver-partners operating three and four-wheelers on the platform will be available to serve mobility needs on Ola app, with highest levels of safety precautions in Covid-19 sensitive states like Karnataka, Telangana, Delhi, Haryana, Chandigarh, Punjab, Tamil Nadu (except Chennai), Andhra Pradesh, Kerala, and Assam.
The safety protocols include "compulsory mask usage for driver-partners and passengers, complete sanitization of cars post-trips, adhering to social distancing norms by limiting to two passengers per ride amongst other key steps through our '10 Steps to a Safer Ride' initiative," a company spokesperson said in a statement.
Ola vehicles will not operate to and from government identified red or containment zones.
"All driver-partners are required to wear masks and need to authenticate this before the start of every ride by sharing a selfie through their partner app," said Ola.
Ola is giving drivers and customers an option of cancelling the ride if anyone of them is seen not wearing the mask.
To avoid re-circulation of air, the AC will be switched off and windows will be kept open during all rides.