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Odishatv Bureau

Afraid of losing all your money to the fraudsters? The country’s largest lender, State Bank of India (SBI) has come up with a few strict guidelines reiterating that the customers should never share their confidential information with anybody.

"Do not invest your time and money interacting with fake accounts on social media. Follow, tag and interact with only the verified, official handles of SBI, to ensure that your comments, complaints and, enquiries get adequately addressed and you are not scammed by fraudsters," stated SBI in a tweet.

Recently, SBI also issued three strict guidelines for its customers to avoid being duped by fraudsters, either in case of cash transactions or online banking. ‘Share your food with everyone, DON’T SHARE YOUR BANK DETAILS WITH ANYONE’- with this message, the SBI has asked the customers to Stop, Think & Act.

“Stop to think before you act on sharing your financial details with anyone. Protect yourself from fraud by keeping your information private and reporting any communication that requests for it,” stated SBI to its customers.

[caption id="attachment_387547" align="aligncenter" width="1024"]SBI banking and online transaction, guidelines for customers Source: Twitter[/caption]

The official website of SBI has also shared a few do’s and dont’s for its customers to save them from being TRAPPED.

Below are the DO’s and DONT’s and some strict guidelines for a secure mobile banking. Scroll down to read..

Dear customer, beware of fake sites- before logging into onlinesbi for making transactions, please ensure that the URL address bar begins with https:// with padlock symbol. Click the padlock to check the Security Certificate. Please notify any unauthorised electronic transaction on 1-800-425-3800/1-800-11-2211 immediately. Longer the time taken to notify, higher would be the risk of loss to you. In case your mobile is deactivated without your request or you get a call in this regard, somebody may be trying to get a duplicate SIM/ steal your credentials like OTP (One time password), confidential details for beneficiary registration etc. Please be cautious.

Never respond to any pop up, email, SMS or phone call, no matter how appealing or official looking, seeking your personal information such as user name, password(s), mobile number, ATM card details, etc. Such communications are sent or created by fraudsters to trick you into parting with your credentials. Do not use Internet Banking Services if your computer is not free of malware (viruses, Trojans, etc.)

You have won a lottery..
Your card has been blocked..
You have got a special bonus..

Remember… Such bogus calls, SMSs and emails are a trap.
Do not share your password/PIN/MPIN/OTP with anyone. Bank never asks for this information.

The bank has also asked all the ‘Onlinesbi’ users to register their mobile number immediately to enjoy uninterrupted Internet Banking services. Internet Banking services will not be accessible to the customers if their mobile number is not updated in the Bank records.

As per RBI advisory, it is mandatory to register your mobile number to avail internet banking services.


• Never open or install any flash player application from unknown sources
• Avoid downloading of apps from third-party app stores or links given in SMSs or emails
• Verify app permissions before installing any app
• Never grant administrative privileges to any application
• If any app is asking for Admin privileges IMMEDIATELY UNINSTALL OR DELETE IT
• Keep mobile OS updated
• Use mobile anti-virus software

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