TV
Odisha Revenue Minister Suresh Pujari urged the officials concerned on Wednesday to transform tehsil offices into people-friendly service hubs. Speaking at the state-level revenue officers’ conference, the Minister emphasised ‘citizen-first’ service, resolving landlessness, and implementing the ‘Odisha Vision 2036-2047’ document with focused urgency.
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According to sources, in a strong directive aimed at overhauling public service delivery, the Revenue Minister has asked revenue officers to treat citizens with VIP-level service and make tehsil offices truly people-friendly. Minister Pujari made this clarion call during a state-level conference of the revenue officials. He highlighted that public offices must not focus just on ‘performance’ but on ‘outcomes’.
“This is not about winning a match; it’s about winning the whole tournament,” said Pujari, underlining the larger goal of realising the Odisha roadmap document. He said the time has come for transformational changes in how revenue services are delivered to people.
Minister Pujari stressed that not a single person in any tehsil should remain landless. He also called for expedited solutions to displacement issues, recognition of forest land rights for tribal communities, granting of revenue village status to hamlets, and overall protection of the State’s land resources.
Calling the Revenue Department as ‘backbone of 51 departments’, Minister Pujari advised the officers to actively focus on the model of ‘people-friendly tehsil’. He cited examples from Malkangiri, where people used to crowd his office seeking land demarcation services, mutation certificates, and caste certificates. However, now the numbers are falling—a sign, he said, that grassroots services have started to function, which previously had not.
Settlement operations shouldn't have been stopped
“I will know revenue services are on the right track the day people stop coming to me with complaints,” the Revenue Minister stated.
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“When I was recently discussing this with Odisha Chief Secretary, Development Commissioner, and Revenue Secretary, they also agreed with me that settlement operations should not have been stopped,” the Revenue Minister expressed.
