Railways partners with Ola for last mile connectivity

Bhubaneswar/New Delhi: The Railways has partnered with ride-hailing company Ola to facilitate last mile connectivity in at least five key railway stations in Delhi, a statement from the national carrier said.

With the move coming into effect, passengers at New Delhi, Old Delhi, Anand Vihar, Sarai Rohilla and Nizamuddin stations will now be able to book Ola cabs stationed at its kiosks within the station premises itself.

The initiative aims to facilitate last mile connectivity and improve mobility experience of passengers as they can avail the rides quite easily. The expected time of arrival (ETA) of cabs could be drastically reduced to as low as two minutes.

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“With this partnership, the passengers will get access to Ola’s hatchbacks and sedans that come with drivers who are rated for their service by past customers. Ola’s app is equipped with an SOS button, LIVE GPS tracking to share ride information, mobile number masking, and feedback on ride quality with ratings on ride completion, amongst other features. All of this enables a consistent experience for users. In case of an emergency, customers can also reach out to Ola’s 24x7 helpline, directly from the app,” the statement from Northern Railways said.

Aiming to replicate such models with other key public utility spaces across the country to facilitate last mile connectivity Ola had recently partnered with Rapid Metro Gurgaon, Bangalore Metro Rail Corp. Ltd.

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Earlier this year, Ola announced similar partnership with Ajmer Junction Railway Division, South Western Railway and Kempegowda International Airport to provide seamless on-road travel experience for customers.