Mohan Majhi Photograph: (OTV)
In a move to strengthen responsive and inclusive governance, Odisha Chief Minister Mohan Majhi conducted a grievance hearing to address issues faced by Divyang people, with participation from several Odisha ministers.
The hearing witnessed the presence of several senior ministers, including Higher Education Minister Suryabanshi Suraj, Revenue Minister Suresh Pujari, Panchayati Raj Minister Rabi Nayak and School & Mass Education Minister Nityananda Gond.
A Step Towards Responsive Governance
The initiative reflects the government’s focus on inclusive administration, ensuring that grievances are heard directly at the highest level and reinforcing trust between the administration and citizens.
CM Mohan Majhi on the grievance hearing
"So far, a total of 14,057 grievances have been received across 16 phases of the programme. More than 56,028 people have participated, as multiple individuals often approach the administration for a single grievance or allegation. During the ongoing hearing, grievances from all 30 districts have been registered under the leadership of respective district collectors. The government plans to extend grievance hearings to more locations with the support of collectors and to organise additional hearings in the near future. According to official data, 1,49,418 grievances have been received through the web portal and postal services, out of which 1,30,845 applications, around 88 per cent, have been resolved. In the last 15 phases alone, 12,748 out of 13,358 grievances, or 95 per cent, have been successfully disposed of. Considering the importance of the issue, the Odisha government aims to hold grievance hearings every Monday, around three to four times a month. Special assistance will also be extended to patients suffering from serious illnesses like cancer, with financial support for treatment to be provided from the Chief Minister’s Relief Fund," said Odisha CM Mohan Majhi
By directly engaging with citizens and prioritising the needs of Divyang people, the government aims to bridge the gap between administration and the public through consistent grievance redressal mechanisms.
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