India post
In a bold step towards modernizing how addresses are structured and accessed in India, the Department of Posts is spearheading a major digital transformation aimed at improving the efficiency of public and private service delivery.
At the heart of this initiative is the creation of a standardized, geo-coded address system designed to replace traditional formats with more precise, easy-to-navigate digital codes. This effort took a significant leap forward with the introduction of the Digital Postal Index Number (DIGIPIN)—a National Addressing Grid that maps every location using a logical, direction-based naming system.
DIGIPIN is envisioned as a cornerstone of India’s emerging geospatial governance framework. By enhancing the accuracy and accessibility of location data, it promises to streamline logistics, bolster emergency response systems, and enhance overall service delivery. Importantly, the platform is designed to remain open and free to use by citizens and organizations alike.
To further institutionalize this framework, the Department of Posts has unveiled a strategic policy roadmap titled DHRUVA (Digital Hub for Reference and Unique Virtual Address). This comprehensive document outlines the vision and structure for establishing a Digital Public Infrastructure (DPI) for addresses, anchoring India’s transition to a future-ready addressing system that supports innovation, transparency, and inclusivity.
Together, DIGIPIN and DHRUVA are poised to redefine how locations are identified and utilized across sectors—from e-governance and commerce to disaster management and urban planning.
Highlights
The DHRUVA envisions a standardized, interoperable, and geocoded digital addressing system that supports secure, consent-based, and seamless sharing of address information. At its core is the concept of Address-as-a-Service (AaaS) — the array of services associated with address data management to support secure and efficient interactions between users, government entities, and private sector organizations.
The initiative aims to recognize address information management as a foundational public infrastructure—vital for effective governance, inclusive service delivery, and enhanced user experience.
It seeks to build a robust address data sharing and management ecosystem that ensures smooth integration across both public and private sectors.
By giving users meaningful control over their address data, the policy promotes user autonomy, drives innovation, and supports ease of living.
Meanwhile, the Department has asked all stakeholders to review the policy document and share their feedback.